About Us

Our Company

América Móvil is the leading provider of integrated telecommunications services in Latin America. Excluding China and India, is the largest company in terms of wireless subscribers. Through the development of a world-class integrated telecommunications platform, we offer our customers a portfolio of value added services and enhanced communications solutions in 23 countries in Latin America, Central and Eastern Europe

Mission

We provide the best service and customer experience with state-of-the-art communications solutions, information technology and digital content to bring people closer together, accelerate the development of the countries where we operate and promote equal opportunities among people.

Vision

Consolidate the company as an agent of change by providing connectivity and advanced technology services, maintaining our leadership in the telecommunications industry and confirming our commitment to our stakeholders to make the world more promising for everyone.

Values

+ Customer experience

We are committed to strengthening the relationship with our customers, who are the core of our business by promoting, listening and understanding their needs to provide solutions that generate the best service experience and their full satisfaction.

+ Innovation

We promote an environment of challenge and flexibility to change, we encourage continuous dialogue and the collective construction of new ideas and solutions that allow us to be better, consciously taking risks and considering mistakes as an opportunity to learn.

+ People/Human development

We develop the potential and honor the dignity of people in a learning environment, where respect, collaboration, high performance, diversity, equality, and inclusion are essential. We promote people’s growth through challenge, training, guidance, and empowerment in decision making.

+ Sustainability

Our commitment is to be an agent of change that promotes inclusion, economic development, and well-being in the region by always seeking a balance between the economic, social, and environmental aspects of our operations. Therefore, we are determined to do what is best for our employees, customers, suppliers, shareholders, and other stakeholders.

+ Integrity

We strictly comply with the laws, regulations and ethical principles that govern our activities. We believe that transparency and honesty create security and trust. We value consistency between what we say and what we do.

+ Efficiency

Maintaining austerity in times of prosperity to maintain strength in times of crisis. We care for our Company’s assets as if they were our own. We optimize our processes by controlling our costs and expenses, adhering to the highest quality standards in the industry.

+ Collaboration

We encourage everyone’s participation to actively contribute to the achievement of our objectives by providing insights, as well as listening and valuing the ideas of others. We combine our talent, experience, and skills to achieve better results.